Return Policy
Here at JoyKip, we are committed to excellent customer service and selling high-quality products we hope you’ll love.
However, we also know that there may be times when you need to exchange or return something you have purchased from us, either because it is faulty or damaged, or perhaps because you have just changed your mind. For this eventuality, we operate a 30 day returns policy. Please note that returns made after 30 days may not be entitled to a full refund.
To qualify for a full refund, please obverse the following
30 days return
Goods must be returned to us within 30 days of receipt, unused, in the original packaging and in a resalable condition
Receipt
All returned goods must be accompanied by a copy of your receipt, with written notification detailing the reason for return
Postage & Packaging
Do not tape or attach postage labels directly to the retail packaging; please wrap all returned items carefully inappropriate materials, and attach postage labels to this
Return Postage Free
Refunds will not include your return postage fee unless the items were supplied as damaged or faulty
If you have any queries or concerns with your order, please get in touch and we will do our best to resolve your problem. Our best customers are the happiest ones! Contact us by email at [email protected] or call us on +44 751 7444 158
Our Contact
- +44 751 7444 158
- [email protected]
- 19 Belfast Road,London, N16 6UN